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FixList User Guide

The following is a friendly guide detailing FixList's features and functionality.

If you ever have any questions - after reviewing this content or otherwise - please feel free to shoot us an email at for more information.

Video Tutorial

New to FixList? Looking to explore some filters you may not have in the past?

Check out our video tutorial for an in depth walk-through of the service.

Logging In

  • To Log In, go to and click Log In in the upper right hand corner.
  • Enter the email address associated with your account along with your password and click ENTER
  • Once you’ve logged in, you are immediately taken to the Property Search page.

Logging Out

From the Search Area

  • Click the three dotted menu button in the upper

From the Home Page

  • Click the hamburger menu button in the upper left hand corner of the navigation
  • Click “Log Out”

Saved Searches

For those who may have search criteria that they return to frequently, you can save your search and return to it later.

  • To do so, select your filter criteria, click FILTER and then click Save Search.
  • Enter a name to help remind you of your general search criteria and click OK.
  • These searches will be saved and can be managed from the Account Settings page which we will dive into a bit later.

If you’ve saved a search, you’ll find it listed in the MY ACCOUNT page.
  • To delete a Saved Search, click on the Trash Can.
  • To open your saved search, click on the name. This will take you to the search area with your previously selected criteria re-populated.

Exporting Data

Primary information for multiple addresses can be quickly exported to a comma separated value (CSV) file for use in mail merges, analysis in Excel, as well as use in other applications like ArcGIS.

Let's say you perform a search that results in 100 records you would like to export, but you or someone else on your team has already viewed the details for 10 of the properties in the list during the same billing period. You will only be be charged 90 credits to receive the file of all 100 address.

A record of exports performed by you or your teammates can be found on the My Account page under the Subscription Tab. This record includes the date of the export, who on the team executed the export, and how many credits were used.

Exported files are for use by your organization only and are not for redistribution or resale as per FixList's Terms & Conditions.

To export data:

  • Select your filter criteria, click FILTER and then click EXPORT.
  • If your organization has enough credits to perform the export, simply click OK.
  • If your organization does not have enough credits to perform the export, additional credits can be purchased by an account administrator. You can also modify your filter criteria to narrow your results and try again.
  • Once you've requested the export, the resulting comma separated value (CSV) file will be sent to the email address on record as being associated with your FixList account.

Exported fields include:
  • Parcel Number
  • Location
  • Unit
  • Neighborhood
  • Zip Code
  • Owner 1
  • Owner 2
  • Mailing Care Of
  • Mailing Address 1
  • Mailing Address 2
  • Mailing Street
  • Mailing City State
  • Mailing Zip
  • Owner Access
  • Estate Owned
  • City Owned Agency
  • City Owned Availability
  • City Owned Status
  • City Owned List Price
  • Total Expressions Of Interest
  • Open Expressions Of Interest
  • Sale Date
  • Sale Price
  • Market Value
  • Tax Balance
  • Years Delinquent
  • Most Recent Sherriff Sale Date
  • Sheriff Availability
  • Sheriff Seller
  • Sheriff Buyer
  • Sheriff Sale Type
  • Sheriff Opening Bid
  • Sheriff Sale Price
  • Sheriff Attorney
  • Zoning
  • Residential
  • Commercial
  • Industrial
  • Building Code Description
  • Category Code Description
  • Vacant
  • Type Desc
  • Lot Or Structure
  • Possible Unpaid Clean and Seal
  • Seal Count
  • Possible Unpaid Demo
  • Demo Date
  • Parcel Area
  • Total Area
  • Total Livable Area
  • Number of Stories
  • Frontage
  • Year Built
  • Year Built Estimate
  • Elementary School
  • Middle School
  • High School
  • Coordinates
  • Historic
  • Bank Owned
  • Active Business
  • Active Rental
  • Government Owned
  • Owner Occupied
  • Census Tract
  • New Construction Permit Issue Date
  • New Construction Permit Last Updated
  • New Construction Permit Status
  • Zoning/Use Permit Issue Date

Property Details

To see more information about an address, you can either click on the link in the results or in the information window when you click on a point on the map. Once you are on the results page, you’ll find lots of details and statistical information about an individual address, available on different tabs.

In the header, you’ll see the property address, along with the neighborhood. You can click on a Google Maps view to see a street view and additional context to businesses, and thoroughfares.

In the upper right, you’ll see the Redevelopment Score, along with the Zoning and an icon indicating the general zoning classification

The first tab you see at the bottom is the Financials Tab. Here you’ll find the Owner of Record and their mailing address of record along with additional variations on delivery address where available. You’ll see the Owner Accessibility and Public School Catchments as well.

For properties that have gone through or are going through the Sheriff Sale process, you’ll find additional information about the most recent or upcoming auction date, selling party, opening bid, type of auction and more. For properties that are in the government’s inventory to potentially sell, there is more information about the owning agency, availability, and list price.

For every address, you’ll find the last sale date and sales price, assessed value according to the government, and property id. You’ll also find information about any outstanding real estate taxes where applicable, and flags for potential municipal liens.

On the right, you’ll find charts and graphs related to the number of properties that have sold in the same neighborhood each year for the last few years, as well as the Average, Minimum, and Maximum sales price per square foot for properties that sold in the same neighborhood of a similar zoning classification.

Click on the Condition Tab and you’ll find information about the physical dimensions and condition of the property, whether it’s vacant, the square footage, year built, and more.

On the right, you’ll find a chart comparing the physical condition of the property to the average condition of the block that is sits on and the neighborhood that it sits in, year over year to get a sense of whether the property is on a great block in an up and coming neighborhood, or may be in better shape than the rest of the block and how that has changed over time.You’ll find any violations or construction permits on record since 2007, along with appeals.
At the bottom, you’ll also find statistics about activities in the neighborhood like the number of properties that have been demolished by the government or cleaned and sealed by the government in the neighborhood in recent years, as well as how many properties have been issued zoning or use permits or have undergone new construction, reflecting the rate of change in the neighborhood year over year.

Click on the Use tab and you’ll see information relating to the zoning and use of the property and those in the neighborhood. Brief details are given about what is permitted by right and what requires a variance for the given use of the property.

On the right, is a chart showing the number of properties registered as residential rentals with the city and below you’ll find any business licenses, zoning or use permits, or appeals issued in relation to the property since 2007.

Links are also available to explore the zoning archives and overlays, as well as which Registered Community Organizations or RCO’s overlay with the area.

To return to the Search area, you can go to the menu in the upper right hand corner and click Search.

Managing Credits

FixList offers its service on a per-credit basis where a customer can purchase a monthly credit allowance in addition to extra credits that can carry over from month to month.

A credit is equal to a search or property details page view uniquely visited by an individual member of your organization each billing period. Administrators of the organization will receive an email when 85% of the monthly credit allowance has been used and again when the monthly credit allowance has been used up entirely. Your organization may have extra credits that are available should you need them before the next billing period.

To purchase extra credits, you must be an administrator of the account. You can purchase these credits from the My Account page or upon the credit limit being reached. Whatever discount offer you may have in effect is applied to the purchase of extra credits.

Extra Credit Pricing

As of October 16th, 2016, extra credits can be purchased for the following prices in correlation to volume desired as per below:

Number of Credits Price Per Credit
1 to 300 $1.20
301 to 3000 $0.84
3001 to 10000 $0.64

A history of credit usage is available to administrators of the account on the My Account page under the Subscription tab showing an itemized list of the date, user, type of credit usage, and type of credit being used - whether it is a credit from your monthly allowance or your available extra credits.

Change Plan

Over the course of a year, different organizations experience different needs. Maybe you'd like to add more users who will consequently be utilizing the service more. Maybe you have passed the peak of your acquisition season and will not be utilizing the service as frequently as you were during the height.

We've got you covered!

To modify your plan, you must be an administrator of your subscription. Go to the My Account page and click the Modify Plan button on the left hand side or go to the Pricing section of the homepage. Select the plan you wish to change to. Confirming the dialogue will immediately initiate the transaction. Your monthly credit allowance will immediately change to that of the new plan and your billing cycle will change to start on the current date. Any unused credits from your current billing period will be added as an extra credit bundle to your account and will carry over month to month.

If you are not the administrator of your organization's account, you will not be able to change your organization's plan.

Account Details

To find out more about your account, click on the menu and click MY ACCOUNT.
Saved Searches
If you’ve saved a search, you’ll find it listed here.

Account Profile
Your personal details - including name, email, and date of sign up can be found here. You can also reset your password from this page.

Details for the organization underwhich you have a FixList account are shown on this tab.

Your current subscription plan details are listed on this tab including a history of credit usage. If you are an administrator of your organization's account, you can also make modifications to your plan from here.

Credit Balances
You can view your organization's total remaining monthly credit balance and extra credit balance here.

Reset Password

Forgot your password?

  • First click Log In from the homepage, then click on the Forgot your password? link
  • Next, enter the email address associated with your FixList account and click SUBMIT
  • Go to your email, find the Reset Password email from FixList and follow the instructions, clicking the link in the email to then reset your password.
  • Enter your new password twice and click SUBMIT/ENTER
  • Now you can log in, using your email address and your new password.
  • Passwords can also be reset from your Account Settings Page when logged in.
  • Click the “Search” button to enter the main search area

You can also reset your password from the MY ACCOUNT page on the ACCOUNT PROFILE tab once you are logged in.

Cancel Plan

To cancel your plan, email us at

If you are the administrator of an account with more than one user, cancelling your plan will result in the cancellation of all other member accounts unless administration of the account is otherwise transferred to another member.

If you are the member but not the administrator of an account, you will not be able to cancel your organization's account, but can deactivate your personal account.

Teams & Permissions

FixList accounts come with the ability to invite unlimited users. Each member can be assigned to a Permissions Group that gives them the ability to perform or not perform certain tasks. These include:

  • Managing your organization's payment including the purchase of additional credits and upgrading or downgrading your organization's plan
  • Managing your organization's team members including the invitation of new members, deactivation and reactivation of accounts and the ability to modify other user permissions
  • Search functionality of the tool
All members can be viewed on the My Account page under the Organization tab but can only be managed by members with permission to do so.

Permission Levels
Permissions Group Manage Payment Manage Team Search Export
Owners X X X X
Managers X X X
Members X X

Add a Member
To add a new member, you must have either an Owner or Manager level permissions. If this is the case, go to the My Account page and click Organization on the left hand side.

Under the section entitled "Team Members" you will see a list of all members, past and present, associated with the organization. Those that are activated are listed at the top with those deactivated listed towards the bottom.

At the top of this section, you'll see the ability to Invite New Members. All members invited to the organization are sent an email asking them to accept the invitation. Once accepted, they are added as basic Members (see permissions above) and will be listed as active. You can then change their permissions to if you yourself have permission to do so.

Change Permissions
Given you are an Owner or Manager of your account, you can change the permissions of an active user. Organization Owners are the only users able to designate additional account Owners, while Managers can modify the status of other team members to either be Managers themselves or only Members.

Deactivate/Reactivate a Member
To Deactivate a member's account, go to the My Account page > Organization Tab. Scroll to the user you wish to deactivate and click the Active toggle off. Any notes this user made on a property while actively a part of your organization will be preserved.

To Reactivate a member's account, simply click the Active toggle on to where it is blue.

All reactivated users will be automatically reactivated as basic Members. You can then change their permissions should you want to give them more abilities.