FixList User Guide
The following is a friendly guide detailing FixList's features and functionality.
If you ever have any questions - after reviewing this content or otherwise - please feel free to shoot us an email at firstname.lastname@example.org for more information.
New to FixList? Looking to explore some filters you may not have in the past?
Check out our video tutorial for an in depth walk-through of the service.
- To Log In, go to fixlist.co and click Log In in the upper right hand corner.
- Enter the email address associated with your account along with your password and click ENTER
- Once you’ve logged in, you are immediately taken to the Property Search page.
From the Search Area
- Click the three dotted menu button in the upper
From the Home Page
- Click the hamburger menu button in the upper left hand corner of the navigation
- Click “Log Out”
Searching & Filtering
When you first enter the search area, you will see a list of filters on the far left, a map with lots of points, and a table listing properties. The map and table display all of the properties in Philadelphia, with the gradient of the points on the map showing the redevelopment potential of each property, scaling from the lowest in yellow to the highest scoring properties in blue.
This score is based on a predictive model that accounts for financial and structural attributes and trends of the property and the neighborhood and is intended to represent, on a scale of 1 to 100, with 100 having the most potential for redevelopment, the relative opportunity for redevelopment the property.
Yellow signifies low redevelopment potential, and Blue signifies high redevelopment potential.
As mentioned above, the points on the map represent the same addresses listed in the results table on the bottom half of the screen. For mobile users, only the map will appear.
Clicking on the points you can see some quick details about a given address and can then click on the link for more information.
You can zoom in and out using the toggles up at the top left of the map area.
For those on desktop, all results are first displayed in descending order by the Redevelopment Score in the bottom section of the screen.
You can click through the various pages of results, jumping to the last page, first page, or pages in between.
You can view and sort results by Address, Neighborhood, Primary Owner Name, Zoning, Parcel Area, and Property Type as well.
In order to filter down the results to those that most interest you, enter your filter criteria and click “Filter” at the top or bottom of the Filter menu. Checking off a switch or entering more criteria will narrow your search.
For those using mobile, the filters can be found now using the three stacked lines in the upper right hand corner and the results area is hidden.
The map will update given the different filters once you have applied them.
There are many different filters to choose from reflecting things like geography, property conditions, financial elements, the accessibility of the owner, physical dimensions and more.
This search field can handle exact addresses when street direction is specified when needed.
Alternatively, you can enter a street name and see properties only on a particular corridor (such as Frankford Ave)
Watch out for hyphenated addresses. The search does not yet handle these well.
Directional streets do not need periods. Using the format “1234 S 14th” will yield the best results.
Searching for the most unique part of an owner’s name will get you the most precise results
This is searching for ownership information as on record with the government, and is subject to misspelling during data entry
One of the ways you can narrow your search is based upon different geographic boundaries.
- Census Tract
- Zip Code
- Public School Catchment Areas
Let’s say you wanted to look at all addresses on Frankford Ave but only in the Fishtown neighborhood, you could enter “Frankford” in the address field, select Fishtown as the neighborhood and click FILTER.
Properties with evidence of being vacant. This is based upon information from various city agencies indicating which properties are likely to be currently vacant and includes parking lots.
Upcoming Sheriff Sale
These are the addresses with upcoming auction dates for Mortgage or Tax Foreclosures
These are properties owned by different city agencies that are listed in their inventory for possible disposition.
These are properties that, according to the owner on file at the Office of Property Assessment, are owned by a government agency.
These are properties that are owned by a bank or mortgage company or were recently sold at auction to a bank or mortgage company
These properties are most likely owner occupied.
These are residential properties with active or recently active rental licenses on file.
These are properties that have individually been designated as historic on the local or national register.
Upcoming Zoning Hearing
These properties are those with upcoming hearings at the Zoning Board of Appeals.
You are able to filter down by minimum and maximum value ranges with many of our metrics. Some of our of more custom metrics include the Redevelopment Score, Current Condition, and Owner Accessibility.
This is the same Redevelopment score that corresponds to the coloration on the map. This score ranges from 0 to 100, where 100 is the highest Redevelopment Score possible.
To see all high scoring properties, you might put in 50 as the minimum value and click filter. If you are searching for something on the fringes, you might put in a minimum value of 50 and a maximum of 75.
This metric reflects the estimated physical condition of a property on a scale of 1 to 10 where 1 is close to falling down and 10 is brand new construction. If you are a neighborhood association, you may be interested in finding the Owner Occupied properties that are in below average condition and in need of a little help fixing them up. In this case, you could select your neighborhood, check off Owner Occupied, and enter a maximum physical condition of 4.
This metric is an estimation of how accessible the owner of the property might be. Depending on your acquisition or outreach strategy, you might be interested only in those that are estimated to be Very Accessible, or, as in the case of Conservatorship, you might only be interested in those where the owner is Extremely Difficult to get in touch with, potentially decreasing the risk of pursuing conservatorship.
- Tax Balance
- Years Delinquent
- Last Sale Price
- Government Assessed Value
- Exempt Building Value
- Exempt Land Value
You can filter by general zoning classifications - like properties that allow Residential, Commercial, or Industrial Use.
Filtering by Residential, for example, will consequently include mixed-use properties that allow for both residential and additional uses.
You can also filter by specific zoning classification if you wish.
- Lot or Structures
- Parcel Area in sqft
- Total Area in sqft (for those with a structure)
- Number of Stories
- Frontage (ft)
- Depth (ft)
For those who may have search criteria that they return to frequently, you can save your search and return to it later.
- To do so, select your filter criteria, click FILTER and then click Save Search.
- Enter a name to help remind you of your general search criteria and click OK.
- These searches will be saved and can be managed from the Account Settings page which we will dive into a bit later.
If you’ve saved a search, you’ll find it listed in the MY ACCOUNT page.
- To delete a Saved Search, click on the Trash Can.
- To open your saved search, click on the name. This will take you to the search area with your previously selected criteria re-populated.
Primary information for multiple addresses can be quickly exported to a comma separated value (CSV) file for use in mail merges, analysis in Excel, as well as use in other applications like ArcGIS.
Let's say you perform a search that results in 100 records you would like to export, but you or someone else on your team has already viewed the details for 10 of the properties in the list during the same billing period. You will only be be charged 90 credits to receive the file of all 100 address.
A record of exports performed by you or your teammates can be found on the My Account page under the Subscription Tab. This record includes the date of the export, who on the team executed the export, and how many credits were used.
Exported files are for use by your organization only and are not for redistribution or resale as per FixList's Terms & Conditions.
To export data:
- Select your filter criteria, click FILTER and then click EXPORT.
- If your organization has enough credits to perform the export, simply click OK.
- If your organization does not have enough credits to perform the export, additional credits can be purchased by an account administrator. You can also modify your filter criteria to narrow your results and try again.
- Once you've requested the export, the resulting comma separated value (CSV) file will be sent to the email address on record as being associated with your FixList account.
Exported fields include:
- Parcel Number
- Zip Code
- Owner 1
- Owner 2
- Mailing Care Of
- Mailing Address 1
- Mailing Address 2
- Mailing Street
- Mailing City State
- Mailing Zip
- Owner Access
- Estate Owned
- City Owned Agency
- City Owned Availability
- City Owned Status
- City Owned List Price
- Total Expressions Of Interest
- Open Expressions Of Interest
- Sale Date
- Sale Price
- Market Value
- Tax Balance
- Years Delinquent
- Most Recent Sherriff Sale Date
- Sheriff Availability
- Sheriff Seller
- Sheriff Buyer
- Sheriff Sale Type
- Sheriff Opening Bid
- Sheriff Sale Price
- Sheriff Attorney
- Building Code Description
- Category Code Description
- Type Desc
- Lot Or Structure
- Possible Unpaid Clean and Seal
- Seal Count
- Possible Unpaid Demo
- Demo Date
- Parcel Area
- Total Area
- Total Livable Area
- Number of Stories
- Year Built
- Year Built Estimate
- Elementary School
- Middle School
- High School
- Bank Owned
- Active Business
- Active Rental
- Government Owned
- Owner Occupied
- Census Tract
- New Construction Permit Issue Date
- New Construction Permit Last Updated
- New Construction Permit Status
- Zoning/Use Permit Issue Date
To see more information about an address, you can either click on the link in the results or in the information window when you click on a point on the map. Once you are on the results page, you’ll find lots of details and statistical information about an individual address, available on different tabs.
In the header, you’ll see the property address, along with the neighborhood. You can click on a Google Maps view to see a street view and additional context to businesses, and thoroughfares.
In the upper right, you’ll see the Redevelopment Score, along with the Zoning and an icon indicating the general zoning classification
The first tab you see at the bottom is the Financials Tab. Here you’ll find the Owner of Record and their mailing address of record along with additional variations on delivery address where available. You’ll see the Owner Accessibility and Public School Catchments as well.
For properties that have gone through or are going through the Sheriff Sale process, you’ll find additional information about the most recent or upcoming auction date, selling party, opening bid, type of auction and more. For properties that are in the government’s inventory to potentially sell, there is more information about the owning agency, availability, and list price.
For every address, you’ll find the last sale date and sales price, assessed value according to the government, and property id. You’ll also find information about any outstanding real estate taxes where applicable, and flags for potential municipal liens.
On the right, you’ll find charts and graphs related to the number of properties that have sold in the same neighborhood each year for the last few years, as well as the Average, Minimum, and Maximum sales price per square foot for properties that sold in the same neighborhood of a similar zoning classification.
Click on the Condition Tab and you’ll find information about the physical dimensions and condition of the property, whether it’s vacant, the square footage, year built, and more.
On the right, you’ll find a chart comparing the physical condition of the property to the average condition of the block that is sits on and the neighborhood that it sits in, year over year to get a sense of whether the property is on a great block in an up and coming neighborhood, or may be in better shape than the rest of the block and how that has changed over time.You’ll find any violations or construction permits on record since 2007, along with appeals.
At the bottom, you’ll also find statistics about activities in the neighborhood like the number of properties that have been demolished by the government or cleaned and sealed by the government in the neighborhood in recent years, as well as how many properties have been issued zoning or use permits or have undergone new construction, reflecting the rate of change in the neighborhood year over year.
Click on the Use tab and you’ll see information relating to the zoning and use of the property and those in the neighborhood. Brief details are given about what is permitted by right and what requires a variance for the given use of the property.
On the right, is a chart showing the number of properties registered as residential rentals with the city and below you’ll find any business licenses, zoning or use permits, or appeals issued in relation to the property since 2007.
Links are also available to explore the zoning archives and overlays, as well as which Registered Community Organizations or RCO’s overlay with the area.
To return to the Search area, you can go to the menu in the upper right hand corner and click Search.
FixList offers its service on a per-credit basis where a customer can purchase a monthly credit allowance in addition to extra credits that can carry over from month to month.
A credit is equal to a search or property details page view uniquely visited by an individual member of your organization each billing period. Administrators of the organization will receive an email when 85% of the monthly credit allowance has been used and again when the monthly credit allowance has been used up entirely. Your organization may have extra credits that are available should you need them before the next billing period.
To purchase extra credits, you must be an administrator of the account. You can purchase these credits from the My Account page or upon the credit limit being reached. Whatever discount offer you may have in effect is applied to the purchase of extra credits.
Extra Credit Pricing
As of October 16th, 2016, extra credits can be purchased for the following prices in correlation to volume desired as per below:
|Number of Credits||Price Per Credit|
|1 to 300||$1.20|
|301 to 3000||$0.84|
|3001 to 10000||$0.64|
A history of credit usage is available to administrators of the account on the My Account page under the Subscription tab showing an itemized list of the date, user, type of credit usage, and type of credit being used - whether it is a credit from your monthly allowance or your available extra credits.
Over the course of a year, different organizations experience different needs. Maybe you'd like to add more users who will consequently be utilizing the service more. Maybe you have passed the peak of your acquisition season and will not be utilizing the service as frequently as you were during the height.
We've got you covered!
To modify your plan, you must be an administrator of your subscription. Go to the My Account page and click the Modify Plan button on the left hand side or go to the Pricing section of the homepage. Select the plan you wish to change to. Confirming the dialogue will immediately initiate the transaction. Your monthly credit allowance will immediately change to that of the new plan and your billing cycle will change to start on the current date. Any unused credits from your current billing period will be added as an extra credit bundle to your account and will carry over month to month.
If you are not the administrator of your organization's account, you will not be able to change your organization's plan.
To find out more about your account, click on the menu and click MY ACCOUNT.
If you’ve saved a search, you’ll find it listed here.
Your personal details - including name, email, and date of sign up can be found here. You can also reset your password from this page.
Details for the organization underwhich you have a FixList account are shown on this tab.
Your current subscription plan details are listed on this tab including a history of credit usage. If you are an administrator of your organization's account, you can also make modifications to your plan from here.
You can view your organization's total remaining monthly credit balance and extra credit balance here.
Forgot your password?
- First click Log In from the homepage, then click on the Forgot your password? link
- Next, enter the email address associated with your FixList account and click SUBMIT
- Go to your email, find the Reset Password email from FixList and follow the instructions, clicking the link in the email to then reset your password.
- Enter your new password twice and click SUBMIT/ENTER
- Now you can log in, using your email address and your new password.
- Passwords can also be reset from your Account Settings Page when logged in.
- Click the “Search” button to enter the main search area
You can also reset your password from the MY ACCOUNT page on the ACCOUNT PROFILE tab once you are logged in.
To cancel your plan, email us at email@example.com
If you are the administrator of an account with more than one user, cancelling your plan will result in the cancellation of all other member accounts unless administration of the account is otherwise transferred to another member.
If you are the member but not the administrator of an account, you will not be able to cancel your organization's account, but can deactivate your personal account.
Teams & Permissions
FixList accounts come with the ability to invite unlimited users. Each member can be assigned to a Permissions Group that gives them the ability to perform or not perform certain tasks. These include:
- Managing your organization's payment including the purchase of additional credits and upgrading or downgrading your organization's plan
- Managing your organization's team members including the invitation of new members, deactivation and reactivation of accounts and the ability to modify other user permissions
- Search functionality of the tool
|Permissions Group||Manage Payment||Manage Team||Search||Export|
Add a Member
To add a new member, you must have either an Owner or Manager level permissions. If this is the case, go to the My Account page and click Organization on the left hand side.
Under the section entitled "Team Members" you will see a list of all members, past and present, associated with the organization. Those that are activated are listed at the top with those deactivated listed towards the bottom.
At the top of this section, you'll see the ability to Invite New Members. All members invited to the organization are sent an email asking them to accept the invitation. Once accepted, they are added as basic Members (see permissions above) and will be listed as active. You can then change their permissions to if you yourself have permission to do so.
Given you are an Owner or Manager of your account, you can change the permissions of an active user. Organization Owners are the only users able to designate additional account Owners, while Managers can modify the status of other team members to either be Managers themselves or only Members.
Deactivate/Reactivate a Member
To Deactivate a member's account, go to the My Account page > Organization Tab. Scroll to the user you wish to deactivate and click the Active toggle off. Any notes this user made on a property while actively a part of your organization will be preserved.
To Reactivate a member's account, simply click the Active toggle on to where it is blue.
All reactivated users will be automatically reactivated as basic Members. You can then change their permissions should you want to give them more abilities.